Digital Waiver.
Eliminate the bottlenecks of manual, paper-based customer forms with a fully digital documentation engine. Flexi Form offers total configurability, allowing you to design complex question logic, hierarchical structures, and multi-language support that mirrors your specific operational needs. From health assessments to liability waivers, you can automate risk identification and data capture before the guest even arrives, ensuring a seamless, paperless experience that scales with your business.
Dynamic Pricing.
Optimise your margins with a sophisticated rules engine that adjusts fares in real-time. Whether managing peak-demand surge pricing or applying automated fuel surcharges, CustomLinc calculates rates based on venue rules, event duration, and occupancy levels. This intelligent framework allows you to automate complex fee structures and return-fare discounts while maintaining the manual flexibility to build custom quotes, apply discretionary discounts, and respond instantly to shifting operational costs.
Virtual Queue Management.
Protect your website stability during high-demand periods with our integrated queuing system. Designed to manage peak traffic surges without compromising site performance, the system provides a transparent experience for guests with estimated wait-time updates. This seamless transition from landing to checkout prevents server overloads and reduces bounce rates, ensuring a fair and controlled booking journey for your most popular events and attractions.
Browser Access.
Access CustomLinc seamlessly across all devices and browsers. Enjoy complete mobility with a fully responsive interface designed for an optimal user experience wherever you are.
Customised Kiosks.
Automate your sales with kiosks designed for vending and ticketing. The perfect solution for managing peak-time crowds and offering 24/7 service outside of normal operating hours.
CustomLinc Core.
Streamline your operations and reduce overheads with CustomLinc. Supporting all ticketing types including: Sightseeing, Express, Charter, Accommodation, Merchandise, and F&B. CustomLinc gives you the freedom to focus on growing your business.
Add-Ons.
Easily combine site entry with additional tours using pre-defined packages that are simple to promote and book, or create ad hoc combinations by building products dynamically based on customer requests. Your system should never limit your ability to upsell or cross-sell and maximise revenue.
Comprehensive reporting across all components includes peak sales periods, redemption and entry times, and detailed patronage insights. These reports are critical for analysing performance and optimising business operations.
CustomLinc Online Framework.
With a full suite of REST APIs, you can choose between a standardised booking process or a fully customised workflow. Our "you design it, we build it" approach ensures you get the exact solution you need, while our team handles the technical heavy lifting.
Offline Capability.
Maintain your sales flow even in remote areas. Our offline POS is designed for vehicles that lose internet connectivity, allowing you to sync products before departure and automatically upload transactions once back in range.
POS.
Streamline your sales with a unified POS system capable of handling ticketing, food and beverage, and merchandise all at once. Boost efficiency by integrating customer-facing displays, EFTPOS, ticket printers, and barcode scanners.
SQL Enterprise Reporting.
Scale your data with our ERF (Enterprise Reporting Framework). Whether your databases are spread across the country or the world, they all report back to a single, unified repository. Layer your preferred BI reporting tools on top for advanced business intelligence and actionable analytics.